Shipping Policy
We ship all orders using USPS Priority Mail, with a 2-3 day delivery. We ship at least once a week – on Monday. Insurance is added on orders over $100.
You will receive an email from Click N Ship with a shipping update and confirmation number.
Because we use USPS, we can ship to PO Boxes or residential addresses. Please be sure to give us the entire address, including apartment number, street, highway, etc. Make sure that the Post Office is able to deliver to your address.
For purchases of paintings, we use either FedEx Ground/Home Delivery, UPS or USPS to ship. You will receive an estimate of the shipping and the tracking number from us at the time of shipping. The shipping price will be added to the price of the artwork.
International orders are shipped by USPS First Class International, with up to eight weeks delivery. We will contact you with the shipping charges. You have the option of accepting the shipping charges or cancelling your order. If you accept the shipping charges, your credit card will be charged. If you selected PayPal as your mode of payment, we will send you a PayPal invoice. Your order will not be shipped until payment is received. All digital orders will be processed immediately. All products and shipping changes are displayed in USD. Please note: If your order is being shipped to an address outside of the United States, local consumer tax and/or customs duty may apply.
We welcome purchase orders from any state or federally funded institution. Purchase orders must be a minimum of $125 and be paid within 30 days. Purchase Orders can be mailed to Burridge Studio at rburridge@robertburridge.com.
Return Policy:
We want you to be 100% satisfied with the service and merchandise that we have provided. If you are unhappy with any product you receive from us, please feel free to return the item(s) within 21 days. If your order is lost or damaged, please contact Kate at 805-459-1503 or kate@robertburridge.com as soon as possible. If you are sending us a package back please just address the package to:
Robert Burridge Studio
Attention: Kate Burridge
805-459-1503
1451 Paseo Ladera Lane
Arroyo Grande, CA 93420
If we’ve made the mistake or the product is damaged in transit, we’ll pay for the product’s return and/or replacement. if you’ve made the mistake, you are responsible for the shipping cost of the returned item. Exact Freight is charged on exchange orders. Please do not send prepaid envelopes. All damaged or defective media will be replaced by identical products.
